Policy Number: 29092022A
Effective Date: October 29, 2022
Last Reviewed Date: October 29, 2022
Owner: Senior Vice President of Enrollment

Summary:
This policy outlines South Geauga Theology University’s procedures regarding refund processing for fees paid by applicants and students.

Policy Statement:
The purpose of this policy is to detail the procedures for refunding fees paid to South Geauga Theology University (SGTU) by applicants and students. It should be read alongside the University’s Financial Aid and Payments Policies where applicable.

University Fees and Refund Process:
While South Geauga Theology University is a tuition-free, non-profit institution, applicants and students are required to pay the following:

A non-refundable application fee of $50 USD.
These fees cover the costs associated with delivering educational services and are administered by the Payments Office.

1. Assessment Fees:
Refunds for assessment fees are not applicable under SGTU’s payment structure, as students are not charged upfront for assessment fees. Instead, students pay course assessment fees after the 5th week of each term.

2. Application Processing Fee:
The University’s Application Processing Fee is $50 USD and is non-refundable.

(a) Applicants residing in Georgia, USA may request a refund for all monies, including nonrefundable application fees if requested within three (3) business days after making a payment.

Conditions for a Refund:
Applicants who withdraw their application before an admissions decision is made may submit a formal request to their Admissions Advisor for a refund.

3. Refund Processing:
The Payments Office will review the request and has the discretion to approve or deny the refund. Refunds will be issued within 30 days of the formal request via the same payment method used for the initial payment.

Individuals dissatisfied with the refund decision may seek informal resolution with the University. If a satisfactory resolution cannot be reached, or if a formal complaint is desired, students in Georgia can contact the Georgia Nonpublic Postsecondary Education Commission for assistance.

Contact Information:
Georgia Nonpublic Postsecondary Education Commission

Phone: (770) 414-3300
Fax: (770) 414-3309
Address: 2082 East Exchange Place, Suite 220, TUCKER, GA 30084
Website: https://gnpec.georgia.gov
For further details on the University’s Grievance Procedures, please consult the online Catalog.

End of Policy